Support Portal Support: 1300 305 383 | Sales: 1300 440 444

Help Desk and Support
1300 305 383

MicroChannel Helpdesk support plans provide our clients timely and effective support services.

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Hosting Help Desk and Support

MicroChannel Hosting Help desk support plans provide our clients timely and effective support services. Our helpdesk is continually staffed by certified consultants, who log all helpdesk issues in our helpdesk support system so each issue is tracked and managed for expedient resolution with our commitment to provide dependable instant or same day responses.

You can take advantage of several options to suit your company’s available resources, corporate culture and overall peace of mind. We offer

  • Helpdesk priority hotline
  • Remote support
  • Backup failure warnings
  • System health checks
  • Database corruption fixes
  • Software patch and service pack updates

We provide a 1300 Hotline priority number to call for assistance during business hours as well as email support, client web portal and remote access support to suit every situation.

Contact Us to Learn More: 1300 440 444 or hosting@microchannel.com.au

Hosting Help Desk and Support

Sales: 1300 440 444 | Support: 1300 305 383

Contact Us Now

Contact Us

Sales
1300 440 444
hosting@microchannel.com.au

Support
1300 305 383
itsupport@microchannel.com.au

Offices

Sydney
The MicroChannel Building Suite 5, 401 Pacific Highway Artarmon, NSW 2064
Phone +
02-9089 9999

Melbourne
Level 1, 210 Albert Road South Melbourne, VIC 3205
Phone +
03-9935 4000

Brisbane
Level 9 217 George Street Brisbane QLD 4000
Phone +
07-3100 9400

Perth
Level 29, The Forrest Centre 221 St. Georges Terrace Perth WA 6000
Phone +
1300-440 444

International Offices

Jakarta
Jl. S. Parman Kav 12 Wisma Slipi 12th Floor Jakarta Indonesia 11480
Phone +
62 21 5366 1945

Kuala Lumpur
B-13A-1, Northpoint Mid Valley CityNo. 1 Medan Syed Putra Utara Kuala Lumpur Malaysia 59200
Phone +
603 2283 1136

Singapore
100 Beach Road #14-01 Shaw Tower Singapore 189702
Phone +
65 6294 9600